2 min read

Responsible gaming tools at a glance

Every account has free controls to help you manage your activity. Trading and financial limits apply across devices and the API. Session timeout applies to each browser or app sign-in. Reality-check reminders count active time.

What's available

ToolWhat it doesWhere to set it
Deposit limitCaps how much you can fund per period (daily, weekly, monthly).Deposit and loss limits
Loss limitCaps net loss per period. Stops new orders once hit.Deposit and loss limits
Wager / bet limitCaps the size of any single order.Deposit and loss limits
Reality-check reminderReminders every 15, 30, 60, or 120 minutes of active time; defaults to 60 minutes.Settings → Responsible Gaming
Session timeoutSigns out each browser or app session after the chosen time since sign-in, including time away. Off means no timeout.Settings → Responsible Gaming
Cooling-off periodPauses trading without closing the account.Cooling-off
Self-exclusionPermanently stops trading. Withdrawals stay open.Self-exclusion

All settings live under Settings → Responsible Gaming in the app.

Loosening vs tightening

We let you tighten any limit immediately. Loosening a limit takes effect after a delay - typically 24 to 48 hours, with longer windows for some controls. The delay exists so the decision to ease up is made calmly, not in the middle of a session.

This applies to deposit limits, loss limits, and wager limits. It does not apply to reminders or session timeout (you can change them freely; a shorter timeout may end your current session on its next request) and does not apply to extending cooling-off / self-exclusion (those only go one way).

How limits are enforced

Trading and financial limits are enforced server-side. Orders placed through the API obey the same caps. Session timeout is also checked by the server on authenticated activity and refresh, even if a client skips heartbeats. API keys do not have a sign-in session clock.

Hitting a limit blocks new orders. Existing positions continue to exist; you can sell them, claim them after resolution, and withdraw free balance.

When limits hit

If you try to place an order that would breach a limit, the trading panel blocks it with a clear message - e.g., "This order would put your daily loss above $X". Adjust the order or wait for the period to roll over.

If gambling becomes a problem

The tools above can help. If they're not enough, please reach out to a problem-gambling helpline in your country. The Settings → Responsible Gaming page links to relevant resources for your region.

You can stop trading entirely through self-exclusion - see Self-exclusion.

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